Privacy Policy
Last Updated: January 2025
1. Introduction
Welcome to Luxer Tailor ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our bespoke tailoring services.
2. Information We Collect
Personal Information:
When you book an appointment or place an order, we collect information such as your name, email address, phone number, postal address, and measurements required for custom tailoring.
Payment Information:
For transactions, we collect payment details. However, we do not store complete credit card information. Payment processing is handled by secure third-party payment gateways.
Usage Data:
We automatically collect information about your interactions with our website, including IP address, browser type, pages visited, time spent, and referring/exit pages.
Cookies:
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
3. How We Use Your Information
- To fulfill your orders and provide tailoring services
- To communicate with you about your appointments and orders
- To process payments and send billing information
- To send promotional emails and marketing communications (with consent)
- To improve our website and services
- To comply with legal obligations
- To prevent fraudulent transactions and protect our business
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information with:
- Service providers who assist us in operations (payment processors, email providers)
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and firewalls to protect your personal information. However, no security system is impenetrable. We cannot guarantee absolute security of your data.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
To exercise these rights, please contact us at luxertailorondoor@gmail.com
7. Cookies Policy
Our website uses cookies to improve user experience. You can control cookie settings through your browser. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with information, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes via email or a prominent notice on our website. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: luxertailorondoor@gmail.com
Phone: +91 81044 26974
Address: XRX7+GQ6, Worli Naka, Ganapatrao Kadam Marg, Upper Worli, Worli, Mumbai, Maharashtra 400018